What To Do When Someone Dies
Losing a loved one is difficult. This guide outlines immediate steps and how Boroondara Cemetery can support you.
1. Understand What Happens First
If the death occurs in a hospital or care facility, staff will guide you through the initial steps and assist with the necessary documentation.
If the death occurs at home, a doctor will need to be contacted to confirm the death and provide the required medical certificate. You may need to contact an emergency service to assist with this process.
2. Contact Family and Close Friends
Begin by informing close family members and friends.
You may also wish to notify close contacts of the deceased, as they may become concerned if they have not heard from them.
3. Contact a Funeral Director or the Cemetery
You may choose to contact a funeral director to assist with arrangements and ensure all necessary requirements are met.
Alternatively, you can contact Boroondara Cemetery directly. Our team can guide you through your options and help you understand the next steps.
4. Contact Boroondara Cemetery
We recommend contacting Boroondara Cemetery early in the process, as this allows our team to search our records and provide clarity on any existing arrangements, previously purchased positions, or available options within family areas
Our team can:
- Explain available burial or cremation options
- Provide guidance on costs and availability
- Help you understand timeframes
- Arrange an appointment to view available positions
We are here to support you and answer any questions you may have.
FAQs
Several organisations must be informed, including medical professionals, government agencies, and financial institutions. You can find a complete list in our resources.
If no prior arrangements or wishes were documented, our team will gently guide you through the available burial and cremation options.
Services vary, so we recommend preparing questions to find the best fit for your family. A Funeral Director is required to coordinate the service.
Still have a question?
We are available to answer questions and help you understand your choices at every stage.
You don't have to navigate this alone
Book an appointment to speak to our team. We are here to support you.
